Frequently Asked Questions
Everything you need to know about our premium linens and services.
What makes your linen different from standard bedding?
The Linen Company uses 100% Belgian flax and long-staple cotton. Our products are pre-washed for extra softness and are designed to become even softer with every wash while maintaining exceptional durability.
How should I care for my linen products?
We recommend machine washing on a gentle cycle with cool water and a mild liquid detergent. Tumble dry on low heat or line dry to preserve the natural fibers and prevent excessive shrinking.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return unwashed items in their original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Are your products sustainably made?
Sustainability is at our core. All our linens are OEKO-TEX certified, meaning they are free from harmful chemicals, and we use eco-friendly packaging for all deliveries.